Account Manager
Overview
Clearspring Technologies, the leading widget development and syndication platform, is seeking an Account Manager for our New York office.
The Account Manager will help content-rich organizations like NBC, Paramount and ESPN leverage the Clearspring platform to quickly repackage, syndicate and monetize their content in a Web 2.0 format. You will be responsible for driving client satisfaction and retention by understanding and communicating all client requirements and acting as project sponsor for all deliverables. This is a unique opportunity to work with top-tier media clients on the implementation of the leading Web 2.0 widget platform.
Primary Responsibilities
- Effectively communicate and present the value of Clearspring products and services to the client to ensure their understanding of our full product offering and capabilities
- Develop a thorough understanding of assigned clients' business goals/objectives and identify ways to leverage Clearspring products to support clients
- Create and execute account strategies for assigned clients using systematic and effective phone, email and in-person communications
- Lead 'kick-off' meetings for new clients and account teams, ensuring smooth transition of new clients from Sales to Client Service teams
- Develop deep and strong relationships with key stakeholders at all levels of the organization
- Leverage client relationships to enhance and build revenue opportunities for Clearspring products and services
- Develop strong internal relationships and continually inform Clearspring Product Management team of product features and opportunities which enhance Clearspring's product as well as meet client's needs/objectives
- Provide regular reports & updates on the status of all clients
- Proactively contribute to billing/collections processes, including invoice approval, credit submission and coordination with Finance staff
Required Skills/Experience
- Minimum 2 years experience in account management for online media or advertising space; knowledge of ad serving/new media and agency experience is a plus
- Deep interest in and understanding of online media market and Web 2.0 technologies
- Extraordinary written and oral communication skills
- Demonstrated track record in supporting revenue generation and cross-selling services
- Flexibility to work with advertising agency buyers and planners as well as senior marketing executives at the client level
- Ability to work in autonomously within a dynamic, demanding team-oriented environment
- Proficient computer skills: Word, Excel, Outlook and PowerPoint
About Clearspring
This is a unique opportunity to join a leading Web 2.0 company in a position with exceptional growth potential. You'll work and learn with experienced colleagues in a fun, challenging, and hard-charging environment. Clearspring is growing and you'll grow with us; expanding your skills and experiences while helping to build a successful startup.
We're very excited about what we do here at Clearspring and here's why:
- What We Do — Our work has impact. We're building technology that is transforming the Web, used by high profile clients, seen by millions of people daily, and is flat out cool. We have the opportunity to do something truly special here, and everyone can sense it.
- How We Do It — Ours is a casual, yet fiercely focused environment. Clearspring is a high-energy, problem solving, "happy ecosystem" of talented people who are always improving, never settling, working hard, and having a blast along the way.
- Who We Are — Clearspringers are smart, talented, and dynamic. Our team includes engineers, artists, parents, musicians... and hockey goalies. The passion, teamwork, and absolute commitment of our team make Clearspring a great place to work.