We Restructured Our Community Forum.
One thing that we have been discussing a lot internally is how we can help move the community that uses our products and evolve into a community that knows and helps each other grow. We’ve done a lot of brainstorming and have come up with some solid ideas.
An idea that we’ve recently launched is restructuring our community forum.
We spent some time looking at the existing content and rearranged things accordingly. I hope this will assist in getting people the help they need as quickly and easily as possible.
Our first section covers things like company announcements, system status updates, and general feedback. The first two forums will be controlled and posted to only by us. In the feedback forum, we always welcome and encourage your thoughts.
The next section is to both introduce yourself to your fellow Clearspring users as well as to the different user groups that may be in your geographic area. We all really want to get to you know you personally and I hope you all feel the same way about us and each other. We see this forum as a great venue for that.
The “Developing Your Widget” section is similar to the old Help & Support forum. Now it has been broken down by product name. This will make it easier for us to make sure that we can get you the support you need as fast as possible. This section will be manned by the truly amazing John Nelson. As many of you have gotten to know him personally, you’ve witnessed that he is a tireless supporter of the Clearspring community and is here to help you with whatever technical problems you may have.
In the “Distributing Your Widget” section, we’d love to start some discussion about how to get your widget seen. When I’m out talking with folks, this is something that people ask about a lot. They want best practices, which we happily share. In here we’d love to hear your thoughts about what works and what doesn’t.
Lastly, the “Open Forum” section gives you a venue to discuss what makes a great widget as well as let people know whether or not you need a widget developer or that you are one willing to be hired.
I hope you all find the new forum restructuring useful. If you have any questions about it, don’t hesitate to drop me a line - justin@clearspring.com